Privacy Policy

This Privacy Policy describes how Data-Hub Sholudchenko FlexKapG (hereinafter referred to as “Company”) processes personal data when you use our services or visit our website in accordance with the General Data Protection Regulation (GDPR).

1. Name and Contact of the Controller

Data Controller:
Data-Hub Sholudchenko FlexKapG
Fugbachgasse 7/2c, 1020 Vienna, Austria
Email: office@terra-lens.eu
Phone: +43 660 2233330

2. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To provide and improve our PropTech services
• To fulfill contractual obligations (Art. 6(1)(b) GDPR)
• To comply with legal obligations (Art. 6(1)(c) GDPR)
• To protect legitimate interests (Art. 6(1)(f) GDPR), such as IT security and fraud prevention
• Based on your consent (Art. 6(1)(a) GDPR), e.g. for marketing or newsletter subscriptions

3. Categories of Personal Data

We may process the following categories of data:

• Identification data (name, company, email, phone)
• Usage data (IP address, device information, browser type, access time)
• Contractual and payment data
• Communication content

4. Recipients of Personal Data

Your data may be shared with the following recipients, where necessary:

• Service providers (e.g. hosting, IT support, analytics)
• Legal authorities where required by law
• Partner companies and subcontractors involved in service provision

5. Data Retention

We retain your data for as long as necessary to fulfill the stated purposes, and as required by legal obligations (e.g. tax or commercial laws). Data no longer needed will be deleted or anonymized.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings or a dedicated cookie banner if available.

7. Data Transfers Outside the EU

We only transfer personal data to countries outside the EU/EEA if adequate safeguards are in place (e.g. adequacy decisions, Standard Contractual Clauses).

8. Your Rights

You have the following rights under the GDPR:

• Right to access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure (“right to be forgotten”, Art. 17)
• Right to restriction of processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)
• Right to withdraw consent (Art. 7(3))
• Right to lodge a complaint with a supervisory authority (Art. 77)

To exercise any of your rights, please contact us at: office@terra-lens.eu

9. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular system monitoring.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page regularly. The effective date is shown below.

Effective date: May 2025